My current Electric Bill and next months negates any savings I would have had for a 6 month contract with Clearview. I calculated that I had to pay $76.02 more under this deceptive billing practice on my Dec/Jan bill. Clearview's higher default supply rate stays in effect until the 3rd billing cycle, or March in my case. The rate you think you are getting, in my case 7.09 cents/kWh was actually billed at 8.990 cents/kWh, which is their default and highest rate.Ĭlearview's default rate of 8.990 cents was even higher than Eversource's supply rate of 8.391 cents/kWh. Clearview has a misleading billing policy, the kWh rate at time of renewing doesn't go into affect until months latter. However, you can be frustrated and actually taken advantage of when renewing your supply contract. They claim its regulatory rules, but like I said when I spoke with Eversource, they said that even with the 1-2 months that it can take, for the renewal rate, in this case it was not correct.Ĭlearview has competitive rates and it's easy to sign up. It seems like its a way for the energy provider to have you pay their default rate for at least a couple of months.
There was plenty of time for the new rate to go into effect on December. I spoke to Eversource and they stated that even though it can take 1-2 months for new fixed rate to go through, that because I did submit the renewal early enough to Clear view Energy it should have gone through at the newer lower rate. I spoke with a representative and now they say you have to call three months prior to your renewal date so you get the lower new rate without getting stuck with their higher default rate!! They changed their story twice. I then received a new packet a couple of weeks later stating the new low fixed rate I submitted earlier wouldnt take effect until February of next year.
I still received a packet in the mail recently for their monthly higher default rate. I did do that when my new renewal was coming up so that it would be a smooth transition to the new monthly rate for billing cycles. They first claimed you have to notify them two months in advance when submitting your renewal so you dont get their default monthly rate after initial fixed rate ends. I even had done a renewal with them prior to my default renewal date to make sure the new fixed rate would go into effect, and wouldnt get the default monthly rate. I had been with them for about a year or so, and when my 6 month fixed rate was over my rate skyrocketed when it went to their default monthly rate.
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